ISSUE: August 2008

1-800-PACK-RAT Launches Satisfaction Guarantee

Washington, D.C.-based 1-800-Pack-Rat, LLC, has announced a 100 percent customer satisfaction guarantee in support of its industry leading service. The portable storage and moving company, recently ranked the 11th fastest growing franchise company by Franchise Times, now offers the following guarantee to its customers:

1-800-PACK-RAT backs its service with a 100 percent Customer Satisfaction Guarantee. If you are not completely satisfied we will take the necessary actions to claim you as a satisfied customer. Guaranteed.

“At 1-800-PACK-RAT we pride ourselves on our superior customer service,” says Bob Poirier, company president and CEO. “It is what sets us apart from our competition. We are committed to our customers and confident in our ability to provide quality care, which is why we created the 100 percent customer satisfaction guarantee.”

For more information about the guarantee or the company’s services, visit www.1800packrat.com